Deluxe Room with Balcony

At Olga Resorts, we understand that plans may change, and we aim to make our cancellation and refund process as simple and transparent as possible. Please review our policy below:

Cancellation PolicyStandard policy:

• The Booking will be confirmed on a 50% advance payment and balance 30 days before the arrival. The Hotel may choose to release non-guaranteed reservations prior to the date of arrival.
• Free cancellation, modification will be accepted up to 30 days before the Check-in.
• 100% retention charge will be applicable if cancelled or amended within 30 days of the arrival.
• 100% retention charge will be applicable for No Show, Late Arrival and Early Departure.
• Refunds will attract 10% of administrative charges.

Winter  Period: 01 Oct to 19 Dec &  11 Jan to 31 Mar

• The Booking will be confirmed on a 50% advance payment and balance 30 days before the arrival. The Hotel may choose to release non-guaranteed reservations prior to the date of arrival.
• Free cancellation, modification will be accepted up to 45 days before the Check-in.
• 100% retention charge will be applicable if cancelled or amended within 45 days of the arrival.
• 100% retention charge will be applicable for No Show, Late Arrival and Early Departure.
• Refunds will attract 10% of administrative charges.

Super Peak Period: 20 Dec to 10 Jan

• The Booking will be confirmed on a 50% advance payment and balance 30 days before the arrival.
• Bookings during this stay period (Both nights inclusive) are non-amendable, non-cancellable and non-refundable.
• 100% retention charge will be applicable if cancelled or amended.
• 100% retention charges will be applicable for No Show, Late Arrival and Early Departure.

Force Majeure Clause:

Further, in the event of a Force Majeure shall not charge retention for any cancellation or change of the reservation made by the guests, or that part of the reservation that was not consumed by the guests who are affected by the Force Majeure Event. The Hotel reserves the right to request for a valid document on a case-to-case basis. Shall at its own discretion provide the client a credit note that is valid till the claim-by-date defined by OLGA. The client will not be entitled to make any grievance thereafter in respect of the same.

For any questions or to make changes to your reservation, feel free to contact us at:

Olga Resorts
Email: contact@olgaresorts.com
Phone:  04869 248991, 04869 248992, +91 99950 04229, 99950 04329, 90370 02535