At Olga Resorts, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or stay at our resort.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a reservation, inquiry, or sign up for newsletters, we may ask for details such as your name, email address, phone number, and payment information.
- Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: Our website uses cookies to improve your browsing experience. Cookies help us understand usage patterns, and you can control cookie settings through your browser.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process your bookings and inquiries.
- To improve our services and website performance.
- To send promotional communications and updates (only if you’ve opted in).
- To comply with legal obligations and protect our rights.
3. Data Protection and Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
- With trusted service providers who assist us in managing bookings and customer service (e.g., payment processors, website hosting).
- To comply with legal obligations or protect our rights.
- With your consent, for marketing or promotional purposes.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal limitations.
- Opt out of receiving marketing communications at any time.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Olga Resorts
Registered Office: 27/387, 2nd Floor, Eden Shopping Complex,
Pala Road, Ettumanoor, Kottayam, Kerala, India – 686631
Email: contact@olgaresorts.com
Phone: 0481 253 1555 | +91 99466 13555
By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.